Support

App

Posted: May 19, 2020 at 2:31 pm


sky

May 19, 2020 at 2:31 pm

Hi Guys

I have the license for EE for https://www.neudikids.ch.
Since a while I can’t logg-in into the app.
I tried a lot of things, changed the PW, added a new Admin-Profile, deleted the app and reinstalled it….but no chance, there comes always the following message:

Sorry, you are not Allowed to list events.Missing permissions:
ee_read_events, ee_read_other_events, ee_read_private_events

Would be great to get your help!

Thank you so much,
Cristina


Tony

  • Support Staff

May 19, 2020 at 3:05 pm

Hi Cristina,

Have you had a look at the troubleshooting section of the mobile apps doc:

https://eventespresso.com/wiki/ee4-event-apps/#troubleshooting

The above can be caused by some security plugins, or your server not allowing an authorization header through on the request, we have fixes for both in the above doc.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 2 months, 2 weeks ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!