Support

Home Forums Event Espresso Premium App Check In and Check Out Failed

App Check In and Check Out Failed

Posted: September 12, 2013 at 8:55 am


Jake Perrin

September 12, 2013 at 8:55 am

Used to be able to check people in and out with the app. Today I can’t, it just says “Adding of date checked-out failed”. And when I try to check someone in it says “Declined”.

Does anyone know whats wrong?


Jake Perrin

September 12, 2013 at 9:41 am

Also, I’m running iOS7 on an iPhone 5 and I have the latest version of WordPress and the Plugin.


Sidney Harrell

September 12, 2013 at 11:58 am

Looks like the JSON API is failing when it is trying to update the attendee_checkin table. Can you try deactivating and reactivating it to see if it updates the table definition? And make sure you are on the latest version, 2.0.2.p


Sidney Harrell

September 12, 2013 at 12:01 pm

Actually, my fault, that table is defined in the ticketing add-on. Make sure you are on the latest, 2.0.10.2.p, and deactivate and reactivate it.


Jake Perrin

September 12, 2013 at 12:22 pm

That worked! Sorry to bother you 🙂

The support post ‘App Check In and Check Out Failed’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso