Support

Home Forums Ticketing Add-on App Branding

App Branding

Posted: October 15, 2012 at 9:30 am

Viewing 9 reply threads


Alan Coyne

October 15, 2012 at 9:30 am

Hi,

Is there any plans for a non EE branded app?

Tks
Alan


Jonathan Wilson

October 15, 2012 at 9:47 am

Hello Alan,

When you say “App”, are you referring to the mobile apps (iOS and Android)?

We currently don’t have White-Labeling features at this time.


Alan Coyne

October 15, 2012 at 9:55 am

Thanks Johnathan,

Yes the iPhone & Android ticketing apps. Is this in the pipeline? Its something a lot of dev licenece holdings would like to see I think.

Rgds
Alan


Jonathan Wilson

October 15, 2012 at 10:01 am

Let me ask the developers, and I will get back to you as soon as possible.


Jonathan Wilson

October 15, 2012 at 10:10 am

Alan,

I discussed this with the developers, and was informed that we will not be able to accommodate a non-EE branded mobile app because of app store restrictions. We wouldn’t be able to submit the app to the app stores multiple time, which would be a requirement in order to white-label it.


Garth

  • Support Staff

October 15, 2012 at 12:35 pm

Alan,

We’ve discusses with the developers an option where you can change the name, logo and colors of the app itself after you have it downloaded. But but we wouldn’t be able to submit a new app to the app stores with just a logo or name change. Would something like that work for you? We’ve considered adding it but would like to have a customer help sponsor that development.


Alan Coyne

October 15, 2012 at 1:13 pm

hi Garth,
I would be giving the app to event organisers so it would not be me downloading.
What about a generic app for everyone with no branding? or would you make the neccessary ccode available to devlopers to upload on their app accounts with apple/android?

tks
alan


Garth

  • Support Staff

October 15, 2012 at 8:55 pm

Do the event organizers have their own website running the ticketing addon?

Well, the code is proprietary, and would have to be licensed if we were to release the code for you to add to the app store.

What aversion do you have to using an app branded with Event Espresso? That is part of the reason we offered it for free, is because we expected people to become familiar with our brand.


Alan Coyne

October 16, 2012 at 2:43 am

Hi Garth,

No all events are listed on my website. I will give them access to their events on my website.

How much would you charge for the code?

I understand you are trying to get people familiar with your brand. However the reason I went for the full developer is to create a site matching our existing brand. I think a lot of people who are developing systems with you software at the core would like to keep their branding entirely?? I think there is a case for a non branded App which those with full developer licenses can use.

Cheers

Alan


Seth Shoultes

  • Support Staff

October 16, 2012 at 8:59 am

Hi Alan,

Thanks for your feedback.

We realize that this is something a few people might like to see, but it is against the app store terms to release duplicated apps. Also, we have already spent over $15k, out of our own pockets, to build the current iOS and Android apps.

The best we can do is pay our app developer to make the iOS app rebrandable using some files that are stored on your server. However, that will most likely cost us several thousand dollars and hold up other projects. Since we receive very little, if any, revenue from from our mobile ticketing apps. We will most likely need contributions from the Event Espresso community to make something like this happen.

Viewing 9 reply threads

The support post ‘App Branding’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso