Home Forums Event Espresso Premium Apostrophe in customer name causes 404

Apostrophe in customer name causes 404

Posted: August 6, 2013 at 9:06 pm

Cam Jakson

August 6, 2013 at 9:06 pm

Hey guys, we are using the latest event espresso over at

I have found that customers who register that have an apostrophe in their name causes a 404 error when going to the payment section. I have no idea who to fix this or where to start. Any help would be greatly appreciated!

PS, I found this was happening with previous version also, i was hoping that updating would fix it but it hasnt.

Thank you



  • Support Staff

August 6, 2013 at 9:39 pm

It appears the 404 is happening on the redirect to the payment gateway (via the bypass the payment overview page option) . Can you let us know which gateway you’re using?

Cam Jakson

August 6, 2013 at 9:44 pm

eway only


August 7, 2013 at 1:19 am

Thanks for that, I will raise a developer ticket to look into this more closely.

Can you please confirm that you have set the Eway settings to use $AUD?

Cam Jakson

August 7, 2013 at 5:22 am

correct, its set to AUD. Thanks Dean


August 7, 2013 at 5:27 am

OK, thanks for the confirmation, will need to wait for a dev to look at this, but ive given it a really high priority.


  • Support Staff

August 8, 2013 at 11:44 am

Hi Cam,

We’re getting ready to release a hotfix for this. You can change one line of code in /gateways/eway/Eway.php if you’d like to use the fix now:

line 47 is getting changed from:

$ewayurl .= $name . '=' . $value . '&';


$ewayurl .= $name . '=' . htmlspecialchars_decode  ($value,ENT_QUOTES ) . '&';

Cam Jakson

August 10, 2013 at 9:27 pm

Thank you sir’s.


August 12, 2013 at 4:02 am

Marking resolved as workaround displayed above and fix is due to be released shortly

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