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Ted Harty
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August 12, 2015 at 3:59 pm
I renewed my event expresso license this year but I never added the new support license to my website. I’ve never done this myself.
Is it as simple as updating the site license and the website will upgrade to the proper version? Is there any risk of losing data, as that would wreck my entire business.
Any advice would be appreciated.
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Ted Harty
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August 12, 2015 at 4:02 pm
wow check my version its really old 3.1.30.5P clearly need to upgrade just nervous about the process. I think in the past I hired someone to do it.
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Jonathan Wilson
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August 12, 2015 at 5:01 pm
Hey Ted,
Is it as simple as updating the site license and the website will upgrade to the proper version?
That’s essentially it, but I recommend doing a site backup (at least a database backup) before doing the update. You can either do the backup through your hosting provider, or with a plugin like BackWPup.
wow check my version its really old 3.1.30.5P clearly need to upgrade just nervous about the process. I think in the past I hired someone to do it.
We’ve seen older. 😉
See here for documentation on updating: https://eventespresso.com/support/documentation/versioned-docs/?doc_ver=ee4#installing-updating-event-espresso
I am happy to answer anymore questions you might have.
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