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Ryan Kline
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October 23, 2014 at 7:42 am
I’m not able to see the answers to additional questions in the wp-admin or in the export from the admin. Nor are they able to be seen on the confirmation page: http://www.fsucheer.com/thank-you-2/?ee=launch_invoice&id=1-e562bc3a1db326b137c7bfc03fad86b2&html=1&receipt=true
I tried to search for this and somewhere it said to try and not “require” the questions, but that made no difference.
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Josh
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October 23, 2014 at 12:01 pm
Hi Ryan,
Can you make a duplicate of this event (there’s a duplicate event button below the event title field), change its title to something like “Testing” and share a link to it here so we can investigate? Thanks.
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Ryan Kline
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October 23, 2014 at 12:07 pm
http://www.fsucheer.com/events/testing/
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Josh
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October 23, 2014 at 12:51 pm
Hi Ryan,
I’m seeing a number of errors being thrown by the active WordPress theme on each step of the registration process. Can you try a registration with the theme test drive plugin active set to temporarily use the twenteenfourteen theme? This will help narrow down the cause of the issue.
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Ryan Kline
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October 23, 2014 at 1:08 pm
Neat little tool… http://www.fsucheer.com/events/testing/?theme=twentyfourteen
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Josh
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October 23, 2014 at 4:05 pm
Hi Ryan,
It most certainly is a great troubleshooting tool. Thanks for checking with that. So what this looks like to me is if there’s an issue with the JavaScript breaking on the reg. page, then the custom questions answers aren’t saving. I’ve notified the dev team and they’re going to work on a solution.
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Josh
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October 29, 2014 at 1:06 pm
Hi there,
A little update on this: Event Espresso 4.4.4.p was finally released today and it includes a fix for the issue you reported.
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