Posted: July 24, 2022 at 4:03 am
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Hello! |
Hi there, May I ask where you’ve added the shortcode? Can you post a screenshot of it? https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots |
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here you find a screenshot |
Thank you, so that should work. Is that string an exact match? Can you link me to the event you have the above question assigned to so I can add a test registration to it and view your questions? |
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Here you see the form https://drive.google.com/file/d/1aJIGTqR7ckwTUlpgon_gUBpdZNfoeciZ/view?usp=drivesdk |
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And here an event https://www.citydance-meissner.at/kurse/paaretanzkurs-der-gesellschaftstaenze-grundkurs-teil-1-2/ |
Ok, so first, how are you sending a test email? If you are using the send test email function within the template then the test data will not contain an answer for that question. You’ll need to add a test registration to your event and trigger the registration approved message to view it. Also, the screenshot you have included is for the ‘Event Admin’ context, meaning it’s the message sent to the event admin by default (unless you have changed the TO field to a registrant, which I do NOT recommend doing). So are you checking the correct ‘context’ when viewing this and are you using the test feature or a real registration? |
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Hello! |
My apologies for the confusion. I’ve made a note to see if we can add some additional documentation on this in the future. |
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