Support

Home Forums Event Espresso Premium Another Logo Issue In Generated PDF

Another Logo Issue In Generated PDF

Posted: November 16, 2021 at 4:10 pm

Viewing 3 reply threads


Tony

  • Support Staff

November 17, 2021 at 4:38 am

Hi Chris,

The DOMPDF library we use to generate the PDF’s doesn’t work well with PNGs which use transparent backgrounds so you’ll need to set the Invoice to use another image for it to work.

You can set an image to be use specifically within the Invoice within the Invoice payment method settings:

Event Espresso -> Payment Methods -> Invoice (If it’s not activated, temporarily activate it).

There you’ll find a ‘Logo Image’ field.

Set that to use an image within a transparent background and the PDF’s should work fine whilst still keeping the image everywhere else in EE.


shoreshdavid

November 17, 2021 at 2:30 pm

Hey thanks Tony, that worked out great! I uploaded a JPG, and now even with invoice disabled it still uses the JPG logo for our receipts. ๐Ÿ™‚


Tony

  • Support Staff

November 17, 2021 at 2:49 pm

Great, I’m glad that worked for you ๐Ÿ™‚

Viewing 3 reply threads

The support post ‘Another Logo Issue In Generated PDF’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso