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another license error

Posted: November 9, 2012 at 6:47 am

Viewing 16 reply threads


ndaniel

November 9, 2012 at 6:47 am

preventing auto-update to 3.1.28.2:
You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.

Please reset my license again. Thanks.


Seth Shoultes

  • Support Staff

November 9, 2012 at 7:54 am

Done


James Mojonnier

November 9, 2012 at 8:00 am

I’m having that same problem. Please fix!


Seth Shoultes

  • Support Staff

November 9, 2012 at 8:04 am

Done


Ted Karlsalr

November 9, 2012 at 9:03 am

I have the same problem please fix it.


Seth Shoultes

  • Support Staff

November 9, 2012 at 9:07 am

Done


Ted Karlsalr

November 9, 2012 at 9:15 am

Now when I tried to update the plugin I got this message:
“Downloading update from redacted – Event Espresso support team – LOC

Download failed. Service Unavailable”
Now what should I do?


David Short

November 9, 2012 at 9:17 am

Hi Seth, I appreciate the prompt responses.

Can I get a reset please?


CBMSc

November 9, 2012 at 10:17 am

I have the same error (this happened with the update to 3.1.27 also) -I would like to request a reset as well
Thanks


cbonetti

November 9, 2012 at 10:33 am

Hi Seth, I too have the same license error updating to Version 3.1.28.2.P from Version 3.1.28.P.

Please help. Thank you.


Seth Shoultes

  • Support Staff

November 9, 2012 at 11:01 am

These are all reset.


Ted Karlsalr

November 9, 2012 at 11:03 am

Thanks Seth but I still get this message:
“Downloading update from

redacted – Event Espresso support team – LOC

Download failed. Service Unavailable”
Please let me know what to do.


Josh

  • Support Staff

November 9, 2012 at 11:17 am

Hi Ted,

We still have your login credentials from the other day, do you mind if we take a look?


Ted Karlsalr

November 9, 2012 at 11:49 am

Yes Please do.


Ted Karlsalr

November 9, 2012 at 4:10 pm

Josh is this your email? there is new user subscription notice!

  • This reply was modified 12 years ago by Josh. Reason: personal email address removed


Josh

  • Support Staff

November 9, 2012 at 4:12 pm

Yes Ted, sorry about that, that’s been removed. My mistake.


Ted Karlsalr

November 9, 2012 at 4:18 pm

No problem. Thank you for quick fixing. You are awesome 😉
Cheers,

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