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Anet Accept screen has left/right scroll bar

Posted: April 18, 2022 at 1:12 pm

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jaybe

April 18, 2022 at 1:12 pm

I just activated Anet Accept on my site but the frame was only using about 60% of the available space (compared to the EE Registration Checkout data at the top of the page) and defaulted to a left/right scrollbar. I found this post:
https://eventespresso.com/topic/authorize-net-accept-tranaction-screen-not-resizing/

that suggested adding CSS to overcome this. It did help; however, I can faintly see the frame borders and can see it’s still not using completely using100% of available space and the scrollbar is still there. Any thoughts on how to resolve this? If the screen is too small to accommodate full width, I’d prefer the table shift to one column rather than requiring left/right scrolling.

Thanks in advance.


Tony

  • Support Staff

April 19, 2022 at 9:10 am

Hi there,

The Auth.net Accept payment form is an iFrame loading from Auth.net’s server which means we can’t dynamically change the output as suggested above.

We can set a size for the iframe container but then the output of the form is determined by Auth.net’s CSS, not ours so we can’t change it.

The above is about as close as you can get with CSS on the site itself.

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