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Android App

Posted: March 9, 2015 at 6:36 am


  • Support Staff

March 9, 2015 at 7:42 am

Hi mrclarke,

The ticket scanning app is for the EE3 ticketing add-on using the JSON API.

It appears you are using EE4 which we do now have a scanning ‘app’ for. EE4 uses the EE4 Printable Tickets Add-on which can be used with the EE4 Barcode Scanner Add-on to scan tickets.

To scan tickets you would need to use a barcode scanner using a desktop/laptop computer, or you can use a bluetooth barcode scanner with a mobile device.


March 9, 2015 at 7:54 am

Hi Tony,
Thanks for explaining the above, it all makes sense now..It is a shame as I did love the EE App, but now EE4 requires an additional cost for barcode scanner – this is a bit backward in my opinion; however I am sure you guys have your reasons.


  • Support Staff

March 9, 2015 at 11:12 am

We would have loved to be able to integrate EE4 with the ticketing app, however this isn’t possible due to the differences between EE3 and EE4.

A new system will need to be built to allow a ticketing app to communicate with EE4, the barcode add-on allows users to use built in functions within EE4 to scan tickets from within the dashboard and allows users to do so without the need for a full ingratiation of an app (which will take a significant amount of time to build)

A quick note about barcode scanners if you are looking, there are a couple of types and it is recommended to use a CCD scanner for best results on phone screens.


March 10, 2015 at 7:00 am

Hi Tony,
Thanks for your honest feedback and also for your recommendation on scanners.


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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  mrclarke 4 years, 7 months ago ago

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