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An error occurred while updating Event Espresso Update package not available (6)

Posted: March 10, 2015 at 9:13 pm

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azitsm

March 10, 2015 at 9:13 pm

We have EE3 3.1.37.0.P, WordPress 4.1.1
Unable to update plugin. I had this happen before and the key had to be reset. I tried deleting the key, saving then re-entering the key, saving. Problem still exists. – Hector


Tony

  • Support Staff

March 11, 2015 at 4:34 am

Hi Hector,

Your license key has been reset.

You will receive an email with instructions on how to re-assign your license to your domain.

That should allow you to update once again, if this happens on the next update we can issue you a new license key.


azitsm

March 11, 2015 at 8:18 pm

This worked. Thanks!


Dean

March 12, 2015 at 3:48 am

Marking as resolved. If you have any further issues please create a new forum thread. Thanks!

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