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An error has occurred: You need to select ticket quantity before you can proceed

Posted: January 18, 2018 at 9:21 am


PlasmicSteve

January 18, 2018 at 9:21 am

Using EE 4.

This error message has started appearing intermittently on my site as of today:

“An error has occurred: You need to select a ticket quantity before you can proceed.”

It appears on multiple pages – also appears on the WordPress CP.

It’s appearing on multiple devices (desktop, mobile) and browsers, even after cache is clearing.

website:
http://www.sugarplumstudio.com

Please let me know what I can do to resolve this. Thank you.


PlasmicSteve

January 18, 2018 at 9:24 am

Screenshot of the error:
https://imgur.com/a/QG07y


PlasmicSteve

January 18, 2018 at 11:04 am

And here’s the error on the WP control panel screen:
https://imgur.com/a/1hn39


Josh

  • Support Staff

January 18, 2018 at 11:24 am

Hi there,

That error should no longer appear like that after updating the site to have the current version of Event Espresso 4.


PlasmicSteve

January 18, 2018 at 11:32 am

Thanks Josh – I made the update after my post above and refreshed multiple times on different machines, and haven’t been able to reproduce the error yet. I appreciate your help.

The support post ‘An error has occurred: You need to select ticket quantity before you can proceed’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
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Documentation for Event Espresso 4

Status: closed

Updated by  PlasmicSteve 1 year, 10 months ago ago

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