Support

Home Forums Event Espresso Premium An error has occurred: First Name is a required value. (12)

An error has occurred: First Name is a required value. (12)

Posted: October 5, 2016 at 9:12 am

Viewing 1 reply thread


Greg Disch

October 5, 2016 at 9:12 am

I get this error whenever trying to complete a registration, I have upgraded to the lasted version and still having the issue

blog.gregdisch.com


Tony

  • Support Staff

October 5, 2016 at 9:27 am

Hi Greg,

There is a JS error being thrown on your site which will break the validation on the checkout page. Its being thrown from some JavaScript being used within your theme – http://take.ms/pXsL0

You can find more details on the problem here:

https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list/#post-7266341

Can you check if there is an update available for your theme?

Note before moving forward be sure to make a full site backup which includes the database and all files. If your theme has been incorrectly modified previously then you will lose those modifications when you update.

Viewing 1 reply thread

The support post ‘An error has occurred: First Name is a required value. (12)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso