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An error has occurred: first name is a required value

Posted: May 11, 2016 at 1:34 am


Marstals

May 11, 2016 at 1:34 am

I am getting this error, whilst trying to proceed to step 2 of the checkout. I have read a bunch of support topics about this error, but none of them seem to solve my problem.

Can you help me out with this?
http://marstals.global-image.dk/courses/remote-team-management/#register


Tony

  • Support Staff

May 11, 2016 at 1:49 am

Hi there,

The problem is with the JavaScript your theme (Avada) is using, it is incorrect and as of WordPress 4.5+ will throw JS errors on the page, which then breaks the validation within EE.

Your site throws:

Uncaught Error: Syntax error, unrecognized expression: [href=#]

Updating to the latest version of Avada should fix this.

If not you will need to modify the main.min.js file and change any instance of [href=#] to [href="#"]

Take a look at this post:

https://eventespresso.com/topic/are-you-having-trouble-after-updating-to-wordpress-4-5-please-read-this-first/

You can also read more about this here:

https://wordpress.org/support/topic/read-this-first-wordpress-45-master-list#post-8271654


Marstals

May 11, 2016 at 5:31 am

Okay, thank you. I will try to update the theme.


Tony

  • Support Staff

May 11, 2016 at 7:02 am

You’re most welcome 🙂

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