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Am I missing something?

Posted: March 13, 2015 at 10:59 am


ds

March 13, 2015 at 10:59 am

I get the message “An automatic update for Event Espresso is available but your Support License Key has not been set. For EE3+ users, please go to the Event Espresso General Settings page to set your Support License Key. For EE4+ users, please go to the Your Organization Settings page. You can locate your Support License Key from your account on the Event Espresso website.”

However there is no field to enter the support license key on the “organization” page.

Kind regards


Lorenzo Orlando Caum

  • Support Staff

    •

March 13, 2015 at 11:15 am

Hi, we do not support automatic upgrades on multisite installs.

If this is a multisite install, then you can manually upgrade.

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

Let us know if that helps.

Thanks

—
Lorenzo


ds

March 13, 2015 at 11:17 am

ah I see, yes it’s a multi-site. Cheers Lorenzo!

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  ds 9 years, 1 month ago ago

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