Support

Home Forums Event Espresso Premium Am I missing something?

Am I missing something?

Posted: March 13, 2015 at 10:59 am

Viewing 2 reply threads


ds

March 13, 2015 at 10:59 am

I get the message “An automatic update for Event Espresso is available but your Support License Key has not been set. For EE3+ users, please go to the Event Espresso General Settings page to set your Support License Key. For EE4+ users, please go to the Your Organization Settings page. You can locate your Support License Key from your account on the Event Espresso website.”

However there is no field to enter the support license key on the “organization” page.

Kind regards


Lorenzo Orlando Caum

  • Support Staff

March 13, 2015 at 11:15 am

Hi, we do not support automatic upgrades on multisite installs.

If this is a multisite install, then you can manually upgrade.

https://eventespresso.com/wiki/updating-event-espresso/#update_manually

Let us know if that helps.

Thanks


Lorenzo


ds

March 13, 2015 at 11:17 am

ah I see, yes it’s a multi-site. Cheers Lorenzo!

Viewing 2 reply threads

The support post ‘Am I missing something?’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso