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swoutdoorsgroup
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December 11, 2017 at 7:54 am
Most of our customers use a mobile device when visiting our website and booking. Unfortunately Event Espresso doesn’t seem to be working well on mobile:
When you go to Bookings tab on a mobile:
The drop down box for ‘select ticket number’ doesn’t appear if you’re holding your phone in vertical position.
You can’t see the event copy in the calendar properly when held in vertical position.
We need to rectify these issues but also wondered whether you have an alternative to the calendar display, which we find fussy and confusing, particularly on a mobile.
A ticket selection system would be better than the current calendar system of events. Perhaps if people could select a category (e.g. venue or activity) and then have a list of associated events/sessions to choose from.
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Josh
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December 11, 2017 at 1:02 pm
Hi there,
Usually when the select ticket number part of the box doesn’t appear on mobile, that’s the result of the WP theme not applying styles correctly to html tables. If you can post a link to one of your event pages we can offer some guidance on how to override the theme to fix that issue.
You can follow this guide from the calendar plugin’s documentation that shows how to set up an alternative event list view for smaller screens:
https://eventespresso.com/wiki/events-calendar-add-on/#how_to_calendar_list_on_small_screens
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swoutdoorsgroup
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December 12, 2017 at 4:01 am
Thanks Josh.
Here’s a link to our online bookings: https://www.outdoorsgroup.co.uk/bookings/
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Josh
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December 12, 2017 at 8:58 am
Hi there,
You can add the following to your CSS stylesheet to fix the layout issues on the single event page:
.single-espresso_events .greennature-blog-date-wrapper {
float:none;
}
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