Support

Home Forums Event Espresso Premium Allowing a non-attendee to book an event for others.

Allowing a non-attendee to book an event for others.

Posted: February 3, 2019 at 2:19 pm


Ronnie

February 3, 2019 at 2:19 pm

Is it possible to allow a person that isn’t attending your event to book on behalf of others? I basically need to be able to allow a person to fill in their payment details without they themselves being registered as an attendee for the event.

Most of my customers pay later via invoice, so the primary registrant details are being shown on the invoice. Is it possible to allow someone to enter their details and not be added as an attendee?


Tony

  • Support Staff

February 4, 2019 at 6:49 am

Hi there,

We don’t currently officially support a separate ‘purchaser’ that allows for this, however, what you can do is add a ‘Billing information’ question group to the primary registrant questions and then use values entered their to display on the invoice.

It means that if someone IS an attendee and the purchasers, they would be required to enter their details twice, but if separate you can use the values separately.

I can provide details on how to set that up if it sounds like it will work for you?


Ronnie

February 5, 2019 at 3:47 am

Hi Tony,

Yeah, that would be great, thanks. I kind of figured that would be the case so I have already set it up this way.

The only Issue I’m having is how to display the billing information on the invoice. If you could let me know I’d really appreciate it.


Tony

  • Support Staff

February 5, 2019 at 4:20 am

Do you have the billing info in a group only assigned to the primary registrant?

If so you can edit the Invoice in:

Event Espresso -> Messages -> Default message templates -> Invoice -> Edit Purchaser.

Then you’ll see something like this – https://monosnap.com/file/Ogn4E2SY767Y018meRQFfKIsFBA47K

Say you want to change the ‘Bill To’ section to use the answers from the billing questions, you can use the [PRIMARY_REGISTRANT_ANSWER_*] shortcode.

That takes the ‘Question Text’ of the question you want the answer to, so say you had a question ‘Billing Name’, the shortcode would be:

[PRIMARY_REGISTRANT_ANSWER_*Billing Name]

(Note the text you use must be an exact match of the question text for that question)

You can use that for any question you asked the primary registrant.

Does that help?


Ronnie

February 5, 2019 at 5:04 am

Thanks so much for your help, works perfectly!


Tony

  • Support Staff

February 5, 2019 at 5:14 am

You’re most welcome, I’m glad that worked for you.

The support post ‘Allowing a non-attendee to book an event for others.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Tony 2 months, 2 weeks ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!