Support

Home Forums Community Forum All steps how to send Event Admin & Registrant notification of registration

All steps how to send Event Admin & Registrant notification of registration

Posted: May 3, 2017 at 3:12 pm


Katarzyna Latawiec

May 3, 2017 at 3:12 pm

Filling in here while someone else is out of office. What are the full steps to sending the Event Admin and Registrant notification of registration? This seems to be set up, but not turned on.


Josh

  • Support Staff

May 3, 2017 at 9:52 pm

Hi there,

The sending of email notification actually happens automatically, so there aren’t actually any steps.

The issue you were having with sending emails from your website turned out to be that the wp_cron function seems to be disabled. So I changed a setting to make it so that the email notifications get sent on the same request with the registration process. So now, going forward, the emails will send when the registration is processed.


Katarzyna Latawiec

May 4, 2017 at 10:20 am

Thank you Josh. I think that did it. I created a test registration and the Event Admin and my test Registrant were notified right away.

The support post ‘All steps how to send Event Admin & Registrant notification of registration’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso