All my event are inactive and I also get an error “An error has occurred: The Event Espresso critical page shortcode for the Registration Cancelled page could not be configured properly.” But when I go to the page to configure everything seems ok at that page. This is very bad since I have many people waiting to register at the page.
I have already done that http://imgur.com/a/xeg7J
All the events that were active yesterday are now inactive even though subscription is not full and still time to register.
We received the information, but you didn’t complete the part of the form that asks for FTP information. Can you include the FTP information and re-send?
it is hosted on a server that I only have access to from my computer directly and not ftp. I can create a teamviewer access if you have teamviewer. Please let me know if you want me to do that.
If there isn’t anything modified in Event Espresso 4 code on your site, then there are some things we can check in the database. Can you send an export of the database to the support at eventespresso.com email address?
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