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All current events are getting Page Not Found error

Posted: February 6, 2020 at 10:08 am


Jean Watson

February 6, 2020 at 10:08 am

None of my event pages are showing up. I recently updated 4 plugins and thought that was the culprit, however when I restored the backup the issue still exists. All of my EE critical pages are still active on the site. Would appreciate your help, thank you!

Here are some of the event pages that were previously working:
https://www.watsoncaringscience.org/events/transformational-caritas-healing-art/
https://www.watsoncaringscience.org/events/watson-caring-science-institute-european-summit/

EE v4.10.3.p
WordPress 5.3.2


Tony

  • Support Staff

February 6, 2020 at 10:46 am

Hi there,

Go to Dashboard -> Settings -> Permalinks.

You don’t need to change anything, just load that page.

Do the above links then work?


Josh

  • Support Staff

February 6, 2020 at 10:48 am

Hi,

This type of issue can usually be fixed by visiting your site’s Settings > Permalinks page.

If you can share the names of the 4 plugins you updated just before this occurred it may help to know to figure out how this happened.


Jean Watson

February 6, 2020 at 10:58 am

That did it, thank you! Josh, I thought it was related to the 4 plugins, but it wasn’t. When I noticed the issue, I restored a backup prior to the plugin updates and still had the same issue.
Thank you both for your prompt repsonse!


Josh

  • Support Staff

February 6, 2020 at 11:04 am

You restored to a backup of the site’s options table or was it a backup of the plugins that had been updated? What can happen is the site’s “rewrite_rules” gets changed and no longer has EE’s post types in the set of rewrite rules. That’s why going to the Settings > Permalinks page while EE is activated will ensure all the rewrite rules are set.

The support post ‘All current events are getting Page Not Found error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Josh 1 month, 3 weeks ago ago

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