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All Attendee's Timeout

Posted: March 25, 2014 at 1:21 pm


Willow Marketing

March 25, 2014 at 1:21 pm

Hey there everyone, we are using Event Espresso and we were having an issue where the “All Attendees” link would actually cause a timeout. Our work around for this was increasing WordPress’ max memory limit to 128MB and the timeout to be 120 seconds. Still with nearly 3000 records it would take just under 2 minutes almost to bring up the page.

One way we propose to work around this was is to AJAX requests so it would bring up page by page, smaller amounts of data. It seems that trying to pull in large amounts of data in one shot is the issue, and perhaps making smaller and multiple requests might be better.

Thank you.


Josh

  • Support Staff

March 26, 2014 at 2:18 pm

Hi there,

Thanks for taking the time to leave this valuable feedback. It sounds like you’re using Event Espresso 3, which does have a feature that lets you select the amount of rows from the database at one time. You’ll find it below the All Attendees link and it’s labeled as “Retrieve ## rows from the Database at a time”.

In Event Espresso 4 the registrations table uses WP List tables so the paging works just like the native WP lists of posts and pages.

The support post ‘All Attendee's Timeout’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on
http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Josh 5 years, 8 months ago ago

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