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Alert that about a single support license being used on multiple domains

Posted: May 2, 2024 at 8:51 am


KimL

May 2, 2024 at 8:51 am

We recently switched our website to a new domain. We still have both domains, but our old one just redirects to our new one. I keep getting notifications about our support license only being valid for one domain, but that the system has detected we’re using it on multiple domains. I am not sure how to fix this. We only have one site. We’re also having a lot of attendees still having issues/glitches with registration and I’m not sure if it’s related to this or not.


Sam

  • Support Staff

May 2, 2024 at 12:31 pm

Hi Kim,

Can you please let us know which domain you are currently using?

So that we can help you better with an exact solution.

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