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Alert license key when activate new website

Posted: December 8, 2016 at 10:17 am


Thierry

December 8, 2016 at 10:17 am

Dears,

I have a key “Active on “xxxx/2016”.
Yet I have activate the website under “https://xxxx” and I have an alert!!!!!!

Please let me know how I can tell you that xxxx/2016 and xxxx website is the same domaine name !!!!!

Nice to read you back
Kind regards
Isabelle


Josh

  • Support Staff

December 8, 2016 at 12:32 pm

Hi Isabelle,

I’ve reset your key that was assigned to “xxxx/2016”. Can you log into the “xxxx/2016” and remove the key there, then update the Event Espresso > General Settings page?

After removing the key from the “xxxx/2016” site, you can add it to the “https://xxxx” site.

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