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Again: Email Registration Pending Payment–EE4 with CSS & incorrect template

Posted: June 1, 2014 at 10:23 am

Viewing 3 reply threads


Ray

June 1, 2014 at 10:23 am

The email contains CSS. Probably same issue has been closed 1.May, see here: https://eventespresso.com/topic/email-registration-pending-payment-ee4/

/* ————————————- Attention! This CSS file is used for generating the final messages that are sent to the attendees and admins. ————————————- */ /* ————————————- GLOBAL ————————————- */ * { margin:0; padding:0; } *

Event Espresso – 4.2.4.reg
WP Version 3.9.1

Please advice.

Thanks,
Ray


Lorenzo Orlando Caum

  • Support Staff

June 1, 2014 at 9:36 pm

Hi there Ray,

Could you login to your WordPress admin and go to Event Espresso –> Messengers –> Settings. Then toggle the messages system to off and then on.

This will not remove any templates but will turn the messages system on and off to refresh the system.

Let me know if this helps.


Lorenzo


Ray

June 2, 2014 at 1:29 am

Hi Lorenzo

It did solve the issue. We’re good to go.

Thanks and be well,
Ray


Lorenzo Orlando Caum

  • Support Staff

May 15, 2015 at 9:34 am

Hi Ray,

I wanted to share an update on the report of this issue with CSS appearing in the notification emails.

We have seen this issue from time to time in our support forums and with each report, we try to duplicate the issue on our testing sites. Until recently, we have not been able to duplicate the issue.

I was able to trigger the issue under a specific set of conditions and with the recent maintenance release for Event Espresso 4, we’ve added a fix that should correct the CSS appearing at the top of the email notifications.

https://eventespresso.com/wiki/ee4-changelog/#4.6.27

Note that we still recommend continuing to use a transactional email service such as Postmark app and Mandrill since they help ensure that emails arrive to the inbox instead of the spam or junk email folder.

Thanks!


Lorenzo

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