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After upgrading to Version 4.10.4.p, emails blasted out to all registrants

Posted: March 19, 2020 at 10:50 am


chadcardiff

March 19, 2020 at 10:50 am

After I upgraded to Version 4.10.4.p, everyone who had ever registered on our site before received an email that they had registered, back into registrations from 2017, even. Why is that?


Josh

  • Support Staff

March 19, 2020 at 10:58 am

Hi,

That could happen if both of the followind conditions are met: The Messages Activity log still has those messages stored and the wp-cron tasks that handle triggering the sending of emails had been deleted/removed. In other words there were emails that were generated, but not logged as sent. So when you activated a new version it would restore the wp-cron tasks, then the Messages system goes through and processes emails that were flagged as not sent.

What you can do to avoid this is go to Event Espresso > Messages > Settings and set the option to clean up old messages after 3 months or so. That will tell Event Espresso to automatically delete messages that are older than 3 months.

Then, before updating the plugin next time, check for failed messages in Event Espresso > Messages. If you see failed messages there and you do not want those sent, you can delete those before updating the plugin.


chadcardiff

March 19, 2020 at 11:54 am

@john, thanks. That makes sense. I just wish I would have know that before as now lots of people are contacting us wondering why they received an email that is up to 3 years old!

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Updated by  chadcardiff 1 week, 3 days ago ago

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