|
chadcardiff
|
March 19, 2020 at 10:50 am
After I upgraded to Version 4.10.4.p, everyone who had ever registered on our site before received an email that they had registered, back into registrations from 2017, even. Why is that?
|
|
Josh
|
March 19, 2020 at 10:58 am
Hi,
That could happen if both of the followind conditions are met: The Messages Activity log still has those messages stored and the wp-cron tasks that handle triggering the sending of emails had been deleted/removed. In other words there were emails that were generated, but not logged as sent. So when you activated a new version it would restore the wp-cron tasks, then the Messages system goes through and processes emails that were flagged as not sent.
What you can do to avoid this is go to Event Espresso > Messages > Settings and set the option to clean up old messages after 3 months or so. That will tell Event Espresso to automatically delete messages that are older than 3 months.
Then, before updating the plugin next time, check for failed messages in Event Espresso > Messages. If you see failed messages there and you do not want those sent, you can delete those before updating the plugin.
|
|
chadcardiff
|
March 19, 2020 at 11:54 am
@John, thanks. That makes sense. I just wish I would have know that before as now lots of people are contacting us wondering why they received an email that is up to 3 years old!
|
