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after submission, redirect goes to wrong page and captcha doesn't work

Posted: January 21, 2013 at 1:26 pm


jfishwick

January 21, 2013 at 1:26 pm

Hi,

I have a single event embeded on my site’s home, here: http://conference.mbird.com/

When you submit, the form doesn’t redirect you to the “Thank You and Return Payment page” page, which I have properly setup with the right shortcode. Also, the captcha doesn’t work here (turned off for now).


Josh

  • Support Staff

January 21, 2013 at 4:52 pm

Hi there,

Can you try disabling the Publicize and Sharing modules in Jetpack -or- try downloading and installing the pre-release version of Event Espresso 3.1.30? You can get access to the pre release channel via your account page.
http://eventespresso.com/topic/important-information-re-the-recent-jetpack-update-and-event-espresso/

The re-captcha will display if you’re logged out (it will not display if you’re logged into the site) If you enable recaptcha, you also need to enter recaptcha api keys, which you can get here:

https://www.google.com/recaptcha/admin/create


jfishwick

January 24, 2013 at 10:20 am

I’m using “Version 3.1.29.1.P” and I never turned those things on in the first place. I’ve had 5 people register now and they don’t get sent to the right page and can’t pay. They get sent to http://conference.mbird.com/events/

I need this to work today.


Josh

  • Support Staff

January 24, 2013 at 10:55 am

Hi there,

When you activate Jetpack, it automatically enables the Sharing and Publicize modules.

You can fix this today by following either set of instructions in this thread:

http://eventespresso.com/topic/important-information-re-the-recent-jetpack-update-and-event-espresso/

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Updated by  Josh 6 years, 6 months ago ago

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