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shoreshdavid
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October 1, 2022 at 12:25 pm
Greetings,
A month ago we posted an EE event and everything was working fine (9 people purchased tickets). But after all the recent updates to EE4 in September, and with the event just a few days away, the ticket selector suddenly stopped displaying tickets. The column headers show “Details”, “Price”, and “Qty” but no actual tickets appear.
We tried disabling all other plugins, and removing everything from our child theme’s Custom.css and Functions.php.
Now I’m under the gun to get this fixed and no way to roll back to a previous EE4 version (which I tried doing from a backup). Whenever people can’t purchase tickets it just gives them the impetus to use our contributions page (and do that forever) resulting in loss of attendee information. What can we do to get this fixed??
Regards,
Chris
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shoreshdavid
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October 1, 2022 at 1:31 pm
Please disregard my previous. After restoring the EE4 directory from backup and updating to the latest version, now our tickets are appearing again.
Regards,
Chris
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Garth
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October 2, 2022 at 9:07 pm
Okay. Thanks for letting us know.
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