Support

Home Forums Event Espresso Premium After migration from AWS to GoDaddy managed WP, event checkout goes to old event

After migration from AWS to GoDaddy managed WP, event checkout goes to old event

Posted: January 14, 2021 at 12:01 pm


CSTEd

January 14, 2021 at 12:01 pm

We migrated our site from a messy AWS install built by our former webmaster who left zero documentation.

We moved to GoDaddy managed WP. Now the event grid no longer shows images (except the default image in the back under gray.) We went ahead and created text descriptions of the events with the shortcode as a link behind the “Register now” text. Clicking that opens the proper event page and lets you select your number of tickets, but when you hit “checkout” it directs you to the same expired event no matter which current event you start from, and it tells you it’s expired and you can’t buy tickets anymore.

We need to figure out why that is happening. Also, since we weren’t left any documentation, we need to figure out how to fix the grid so that it displays the actual image for the event instead of just the default placeholder.


Tony

  • Support Staff

January 14, 2021 at 2:45 pm

Hi there,

Just noting that we have received your support token request and responded directly via email.

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 week, 4 days ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!