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dishtpass
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April 15, 2015 at 11:26 am
We need to be notified when someone registers for our class online. Our email is entered in the general and contact info. We had been receiving emails and for some reason, this week, it stopped.
I didn’t change anything, what do I need to do?
Thanks!
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dishtpass
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April 15, 2015 at 11:31 am
When I send a test email through the Mandrill addon, I get this message:
Automatic updates cannot be setup for an EE addon because of an error in the file. Please contact support, and include a list of EE addons recently installed/updated.
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dishtpass
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April 15, 2015 at 11:40 am
Here is a list of installed plugins:
Akismet by Automattic version 3.1.1,
Contact Form 7 by Takayuki Miyoshi version 4.1.1,
Elegant Themes Updater by Elegant Themes version 1.0,
Event Espresso – Calendar by Event Espresso version 2.2.6.p,
Event Espresso – Permissions by Event Espresso version 1.5.3,
Event Espresso by Event Espresso version 3.1.37.1.P,
Gold Cart for WP e-Commerce by GetShopped.org version 2.9.7,
Google Analytics by Yoast by Team Yoast version 5.3.3,
Newsletter Sign-Up by Danny van Kooten version 2.0.5,
Ultimate TinyMCE by Josh Lobe version 5.7,
WP e-Commerce Simple Product Options by Lee Willis version 1.9,
WP eCommerce by WP eCommerce version 3.9.2,
Quickbooks (Intuit) Gateway for WP E-Commerce by PatSaTECH version 1.0,
wpMandrill by Mandrill version 1.33
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Jonathan Wilson
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April 15, 2015 at 12:15 pm
Hey there,
First, that error is likely not related to Mandrill and sending emails from your site. The version you have of Roles and Permissions is an old version of the add-on. Please remove it through WP-admin –> Plugins. Then download the latest version from your account below and upload it through WordPress -> Plugins:
https://eventespresso.com/users/dishtpass/#ee3-downloads
Once you are on the current releases, you’ll be able to do a one-click update in the future.
As for the notifications not being sent, there was likely a change made by your host to your mailserver. However, Mandrill should take care of this. Have you entered your Mandrill API key from your Mandrill account?
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dishtpass
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April 16, 2015 at 11:23 am
No changes have been made and we were receiving notification emails before April 3rd. I have entered the Mandrill API and Mandrill has been working up until recently.
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dishtpass
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April 16, 2015 at 12:16 pm
I now see all of my registration emails in the spam folder. How do I prevent this from happening in the future?
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Lorenzo Orlando Caum
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April 16, 2015 at 2:10 pm
Hi, email deliverability is difficult. Joost (developer of WordPress SEO) wrote about it here:
https://yoast.com/postmark-reliable-email/
Since you are using Mandrill, you can also enable the SPF option:
http://help.mandrill.com/entries/21751322-What-are-SPF-and-DKIM-and-do-I-need-to-set-them-up-
—
Lorenzo
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