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chcc
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November 23, 2017 at 9:23 am
I had to make several new registration form questions: Address1, Post Code, Gift Aid and Terms and Conditions. All are required. I deactivated the default Address and Zip/Postal Code system questions in the Question Group #2. In the Registration Approved template for Event Admin I added the following shortcodes to the [EVENT_LIST] section …
Registrant Details:
Name: [PRIMARY_REGISTRANT_FNAME] [PRIMARY_REGISTRANT_LNAME]
Email: [PRIMARY_REGISTRANT_EMAIL]
Address1: [PRIMARY_REGISTRANT_ADDRESS]
Address2: [PRIMARY_REGISTRANT_ADDRESS2]
City/Town: [PRIMARY_REGISTRANT_CITY]
Post Code: [PRIMARY_REGISTRANT_ZIP_PC]
Country: [PRIMARY_REGISTRANT_COUNTRY]
Gift Aid: [PRIMARY_REGISTRANT_ANSWER_*Gift Aid: (Long question here)]
Everything is displaying properly on the form and in the notification email apart from Address1 and Post Code, which are just blank. I’m wondering if I should create new specific shortcodes?
Any ideas what I’m doing wrong please?
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Tony
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November 23, 2017 at 9:29 am
Hi there,
Can I ask why you needed to create custom questions for those fields when they have system questions?
The reason it’s not working is the [PRIMARY_REGISTRANT_ADDRESS] and [PRIMARY_REGISTRANT_ZIP_PC] are tied to the system questions for those values, if you really want to use custom questions for those you’ll need to use the [PRIMARY_REGISTRANT_ANSWER_*] shortcodes for those custom questions.
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chcc
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November 23, 2017 at 9:37 am
Thanks Tony,
The Address and Zip/Post Code system questions are not required and cannot be edited, so I had to duplicate them in order to set them as required. I’ll try your solution and let you know how I get on tomorrow.
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Tony
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November 23, 2017 at 9:42 am
What makes you think they can’t be edited? The system questions can be edited and set to to required.
Go to Event Espresso -> Registration Form -> Questions
Click to edit the question name to edit and set the field to required –
http://take.ms/MOEDl
The padlock icon just indicates that you can’t remove the question, it’s a lock on the checkbox, not the question itself.
Adding your own custom question for those values means that any section within EE that is expecting a value in those fields will no longer work as expected (like the above shortcodes)
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chcc
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November 23, 2017 at 9:49 am
Well that is weird, I tried several times to edit and save both of those system questions and each time they reverted to Optional. Now it works!
Thanks for help … problem solved.
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Tony
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November 23, 2017 at 10:17 am
Ahh, that could have been due a bug in a previous version.
We pushed some fixes in 4.9.51 to prevent that from happening, I can see your site is now running .52 so will now have those fixes.
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chcc
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November 24, 2017 at 3:52 am
Phew! I thought either I was losing it or that something was broken with my site.
Thanks again for your help.
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Tony
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November 24, 2017 at 3:55 am
You’re most welcome and apologies for any confusion caused 🙂
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