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Susan McLean
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January 29, 2013 at 9:05 am
We have a client we’re trying to customize EE for, and everything’s working great except the email notification to the client. The site registrations are all done through PayPal, so when the site admin gets the email notification (Invoice Payments), the address is incorrect in the top left. The correct address has been configured in the General Settings. We don’t want to activate invoice payments, as everyone needs to pay through PayPal. How can this address be updated? It currently states: 123 West Somewhere, Some City, AZ, etc.
Thanks in advance for your assistance!
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Chris Reynolds
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January 29, 2013 at 11:37 am
The address information for the invoice is set in the invoice options on the Payment Settings page.
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Chris Reynolds
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January 29, 2013 at 11:39 am
If your emails are sending an invoice link, check your email templates and remove the [invoice_link] shortcode if you see it.
If the invoice link is only appearing on the admin emails, that’s fine — attendees do not receive those emails, only the site administrator.
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Susan McLean
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January 29, 2013 at 12:52 pm
Hi Chris,
Thanks for this information. We have updated the invoice options in the payment settings page, but when we activate this, an option appears on the live site to pay the invoice, and the client ONLY wants people to be able to pay through PayPal. Therefore, I’m not sure how to accomplish this. Any ideas?
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Dean
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January 30, 2013 at 12:03 am
Hi Susan,
You can change the address in the invoice settings as Chris said, update them and then deactivate the the payment gateway.
The invoice link happens in the admin email by default and cant be removed but can be ignored. If the invoice link is happening in the customers emails as well check the email settings in General Settings, Email Manager or the event (depending on where you have created your email – if it is just the default emails it will just be in General Settings.
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