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Address of user not pre-populated in registration form

Posted: February 27, 2019 at 2:37 pm


Antenna Digital

February 27, 2019 at 2:37 pm

I had thought that the Event Registration Form would pick up the user’s address info and pre-populate the fields. But that doesn’t seem to be happening.

Does it need to have a user register for an event first so it can tie the EE user to the WP user?

Or do I need to update a setting? (I do have the sync users set to yes)


Josh

  • Support Staff

February 27, 2019 at 7:07 pm

If they’ve not registered before, or their current contact information in Event Espresso > Registrations > Contact List doesn’t have address information, then there isn’t address info to pull from. Any other fields added to a user profile will not automatically pre-populate to the EE registration form.

Also, Address fields are not typically used for user-based registrations, but if you’re going to ask for address information everytime they register for an event, you can add the following code into a functions plugin installed on your site:

https://github.com/eventespresso/ee-code-snippet-library/blob/master/addons/eea-wp-user/jf_filter_address_answer_for_wpuser.php

You can add the above to a functions plugin, then activate the plugin.

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Status: closed

Updated by  Josh 3 months, 2 weeks ago ago

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