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Portland Fashion Institute
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January 15, 2025 at 3:08 pm
I can see where we ask if there is an additional attendee (full name & email address) but I don’t see the shortcode to add to the email sent to the Admin (apparently they are not recieving the info). Can you point me in the right direction or documentation for how this works exactly? I just assumed they were getting the data by default.
THanks guys.
S
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Tony
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January 15, 2025 at 3:18 pm
Hi Shelly,
I can see where we ask if there is an additional attendee (full name & email address)
Where do you see that info?
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Portland Fashion Institute
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January 21, 2025 at 10:17 am
It’s on the Events editor page, right hand column, called Questions for Additional Registrants… we can ask anything in that can’t we? Like Name & Emails. Of course we have to activate it by checking the boxes – here’s a screenshot of a class where we have not checked the boxes 🙂 but this is what I’m talking about – getting these to drop into the ADMIN email confirming a registration.
https://prnt.sc/XX31tlQG7hsu
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Tony
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January 22, 2025 at 6:04 am
Sorry, to explain why I’m asking here, I’m checking we are on the same page so that I don’t send you down completely the wrong path for what you are requesting.
With your asking specifically about “additional attendee (full name & email address)” then I’m assuming that’s the ‘Personal Information’ question group collecting the 3 system questions for those values? (it needs to be)
It’s on the Events editor page, right hand column, called Questions for Additional Registrants… we can ask anything in that can’t we?
You sure can, but the Attendee’s name and email need to be the system questions and those wont come through as system questions.
…getting these to drop into the ADMIN email confirming a registration.
Custom questions should already come through into the admin email, like this:
https://monosnap.com/file/rgJZs7sZndLkNFogm0T0gDYMYNwezd
If you’re requesting the Personal Info questions for the attendee, then those will come through as registrants, which again will show in the admin email by default.
Have you tested enabling the groups you need and then testing a registration selecting at least 2 tickets? When you view the email sent is should already have all the data there.
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