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SWTA
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December 10, 2014 at 3:44 am
Hi Support
Please can you confirm if it is possible to create a new message template that will send to a specific email address on payment confirmation?
This message would be separate from the standard payment confirmation that gets sent to the recipient and the main admin address.
Many thanks
Mike
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Dean
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December 10, 2014 at 6:49 am
Hi,
I’m basing my answer on EE4 as that is what I believe you are using on your site.
Currently the answer is no. However you can create a custom function to hook in and send a message but it would be static in terms of having to edit the code to change the message, recipient etc.
In 4.5 (currently in open Beta in the Pre Release channel) you can use code to create new message types and then use the custom message template system in the plugin to create emails for it. You would still need to hook into the code to fire it off. We have yet to create documentation on this, but it will require some coding knowledge to achieve.
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SWTA
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December 10, 2014 at 7:43 am
Okay thanks Dean, would creating a custom function to handle this be something that could be done with a priority support token or a development request?
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Lorenzo Orlando Caum
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December 10, 2014 at 10:02 am
Hi Michael,
Are you looking for a CC feature for any of the current message types or is this a new message type that does not currently exist?
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Lorenzo
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SWTA
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December 15, 2014 at 2:18 am
Hi Lorenzo
All we need is a copy of the payment confirmation message (which is essentially an invoice) being CC’d to a separate email address.
The client needs an easy method to print off all invoices and this seemed like a relatively straight forward way to achieve this, unless you can suggest an alternative?
Many thanks
Michael
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Lorenzo Orlando Caum
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December 15, 2014 at 9:24 am
Hi Michael, go to Messages –> Payment Received. Then click on Event Admin.
Add the emails to the TO field (http://cl.ly/image/1l1B0Y0S122F) in the following format:
example@test.com,example2@test.com
Then save changes.
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Lorenzo
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