Support

January 22, 2016 at 3:57 am

Hi Laurian,

You can create a custom message template for each event within the editor.

Go to Event Espresso -> Events -> Click to edit the event.

At the bottom of the page you’ll find a Notifications section, click the email tab.

You’ll now see a list of Email messages sent for that event – http://take.ms/yCfhe

The registration approved is the message sent when the user has paid for the ticket (or if the event is free when they finalize).

Click the Create Custom button to create a custom Registration Approved message.

Be sure to provide a good name an description so you know what the message is to be used for – http://take.ms/dc2Lt

Then that message will be selected for the event, click the Edit button for that message – http://take.ms/9Zl6Y

That will open a new tab for that specific message type, you can make changes to that message there and it will only apply to events that have that template selected (which right now will only be that event)

Does that help?

One thing to note is each message template has message ‘contexts‘ that they are used for. Be sure your editing the correct context as you may be editing the Event Admin message intending for it to be sent to the registrant.

January 22, 2016 at 11:45 am

Not necessarily the only option. May I ask, what is the additional information you’re looking to include?

January 22, 2016 at 12:37 pm

You should be able to input this information directly into the template, no shortcodes would be necessary since you can assign a specific message template to specific events. Is any of the information you want to include not specific to the event, where it’d be specific to that registrant/attendee?