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Addition Purchase Options for Attendees

Posted: February 18, 2019 at 9:33 pm

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Rogue Birder

February 18, 2019 at 9:33 pm

Hello.

I’m sure this gets asked a lot – but I have not been able to find a concise answer.

Here is the scenario:
My non-profit organization is holding a weekend-long event. The event includes 3 ticket purchase options (Member, Non-member, Youth).
Attendees also have the option to purchase individual meals for the weekend: Saturday Breakfast, Saturday Lunch (w/options), Saturday Dinner, and Sunday Breakfast.
Attendees need to select a first choice and second choice field trip option.
Attendees need to select a Saturday Lunch option (Beef, Turkey, Vegetarian)

Here is how I set it up so far:
I created a ticket for each purchase option.
I created a ticket for each meal option.
I create a radio button Question Group for the 1st Choice field trip
I create a radio button Question Group for the 2nd Choice field trip
I create a radio button Question Group for the Saturday Lunch options

What I assumed:
I assumed that a visitor could select the appropriate ticket type, and then choose which meals they also wanted to purchase. Then at checkout, they would complete the require questions, and pay.

What went wrong:
The attendee has to fill out the questions for every selected item, including the meals. And would have to do this for every participant they are registering with.

My question:
Is it possible to turn of the requirement for attendee info for certain ticket purchases, but have it required for others? It seems that such a simple task as choosing to purchase a meal would be part of any event software. Want meal? Yes-$15.00 , No-$0.00 – this has been a request from many users going back to when we first purchased the software. Can you help?

Thank you,

Christopher Collins
Ohio Ornithological Society
http://www.ohiobirds.org


Tony

  • Support Staff

February 19, 2019 at 4:27 am

Hi there,

What went wrong:
The attendee has to fill out the questions for every selected item, including the meals. And would have to do this for every participant they are registering with.

When you use tickets as additional options you basically limit the registration to a single person registration as you can only collect the ‘Primary Registrant’ questions without it getting confusing with multiple sets of the same questions (1 for each ticket type).

So you would need to disable the ‘Additional Registrant’ questions on that event for the above to work.

Is it possible to turn of the requirement for attendee info for certain ticket purchases, but have it required for others?

Not currently, questions are set per event and you can set them for the Primary Registrant or All registrants.

We have the ability to assign specific questions to each ticket on our roadmap for a future version here:

https://trello.com/c/hNQItfqT/25-questions-per-ticket

Want meal? Yes-$15.00 , No-$0.00 – this has been a request from many users going back to when we first purchased the software. Can you help?

As it stands if you want that functionality you can use a 3rd party add-on available here:

http://aparnascodex.com/downloads/price-modifier-for-event-espresso-4/

Which basically allows you to assign ‘values’ to questions which then effect the registration. So your meals would no longer be ticket options but questions


Rogue Birder

February 19, 2019 at 5:41 pm

Tony,

Thank you for the reply. I am going to investigate the plugin to see if that resolves the issue. I appreciate the suggestion.

Regarding the roadmap for a future version, it looks like it was added 3.5 years ago. Any idea when it might be acted upon?

Thanks again! Will update if the plugin resolves the issue.


Tony

  • Support Staff

February 20, 2019 at 2:03 am

Regarding the roadmap for a future version, it looks like it was added 3.5 years ago. Any idea when it might be acted upon?

Based on the number of votes, not for a while yet.

We have to prioritize our developments on features that are requested the most and that feature has 38 votes at the time of writing, so in those 3.5 years that’s not very many in comparison with others.

We are currently focusing on the Recurring Event Manager (108 votes) and whilst the votes aren’t the whole story they do give you (users outside of EE.com) a general idea of how our roadmap is/will pan out.

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