Support

October 18, 2023 at 7:45 am

Hi there,

Officially EE doesn’t have a feature to separate out the ‘purchaser’ from the primary attendee, however, you can add an additional question group (let’s say ‘Billing information’) and request additional details within that which you then use within the message template to send the email to.

That question group will then need to be requested on the primary registrant and would show up on all registrations, I can add more details if that sounds like it will work for you?

October 19, 2023 at 7:37 am

Ok, so go to Event Espresso -> Registration Form -> Questions.

Create the questions you want to ask for the billing info, for my example I’ll just use ‘Payee Email Address’, but you can use others or more than one question.

At the top of the list you’ll see a Question Groups tab, click that.

Create a new group to use that will hold these questions. In my example I’ll use ‘Billing Information’ but yours may be different.

Add the billing info questions into that group and save.

https://eventespresso.com/wiki/add-questions-event-espresso-question-groups/

Now edit the event in question and select the Billing Info question group on the primary registrant: https://monosnap.com/file/Bt0gOgCnoW1tBHlmJwBmWgbKbZPWop

That sets up your event to capture the custom ‘billing info’ questions, so now we just need to set the emails to go to the email added in the above.

I would add this as a CC address but again there’s more options if you need them.

Event Espresso -> Messages -> Default Message Templates -> Registration Pending Payment -> Primary Registrant

In the CC field use the [PRIMARY_REGISTRANT_ANSWER_*] shortcode, you pass the ‘Question Text’ value of the question you want to use after the *.

Mine was ‘Payee Email Address’ so my shortcode would be: [PRIMARY_REGISTRANT_ANSWER_*Payee Email Address]

Like this:

https://monosnap.com/file/gqRXvSj0ZnR3t2V3JtAND17dBlJdq2

Is that what you need?

October 27, 2023 at 5:22 am

Hmm, no that should work fine.

Custom email template or default?

In fact, can I take a quick look in the admin as it’ll be quicker?

If so send temp login details over using this form:
https://eventespresso.com/send-login-details/