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Adding tickets not working

Posted: August 25, 2017 at 8:07 pm


Studio Kink

August 25, 2017 at 8:07 pm

I am having trouble creating new tickets in an existing event. After I create the tickets and update the event the newly created tickets disappear when the page reloads (tried several browsers from different computers).


Studio Kink

August 25, 2017 at 8:42 pm

when i try and delete a date time on the event which has no resistrations or tickets associated with it i get You cannot add this datetime to this ticket because the ticket has a sold amount that is greater than the amount of spots remaining on the datetime.


Josh

  • Support Staff

August 26, 2017 at 10:52 am

This may be the result of a plugin conflict. You can rule out a plugin conflict by following this guide:

https://eventespresso.com/wiki/troubleshooting-checklist/


Tony

  • Support Staff

August 28, 2017 at 4:12 am

when i try and delete a date time on the event which has no resistrations or tickets associated

This part doesn’t really fit with how the system works, you can’t have a datetime with no tickets assigned it. Every datetime must have at least 1 ticket assigned to it for EE to work correctly.

Can you post a screenshot of this datetime?

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