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rocktheaisle
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January 13, 2016 at 6:48 am
For my shows I have up to 3 per category allowed. For my one show when I went to close it out it showed me 8 under the “unique” category, when they were registered under photo…? So instead of have 3 photo- total allowed- i had 5 and now have to return sales. This does not look good on my part and i am looking for help here.
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Lorenzo Orlando Caum
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January 13, 2016 at 7:23 am
Hi, could you provide a link to an event where we can see how this is setup?
It sounds you you have several ticket options per event for different categories and someone purchased more than what was available.
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Lorenzo
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Lorenzo Orlando Caum
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January 13, 2016 at 1:14 pm
Hello,
That is a link to your WP dashboard which we won’t be able to access. Is this something that we’ll be able to see on the event page?
If so, could you provide a link to an event so we can see?
Otherwise, please share a screenshot of the page that you are referring to and we’ll be sure to share feedback.
Here are some ways that you can share a screenshot with us:
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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Lorenzo
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