Support

Home Forums Event Espresso Premium Adding promotion code to a manually added ticket

Adding promotion code to a manually added ticket

Posted: October 7, 2019 at 5:53 am


Porter

October 7, 2019 at 5:53 am

We’ve got a situation where some manual registrations have been created for delegates who should have be free but rather than use a promotion code, they were marked as “paid -other”. These should not be paid. I have deleted the transaction but am struggling to find out how to add a promomtion code to this registration. How can I add them once a registration has already been created? is it possible or does it need to be done when the booking is made?
Thanks


Josh

  • Support Staff

October 7, 2019 at 7:04 am

Hi,

After the registration is created, you go to Event Espresso > Transactions and find the related transaction. Then, under the actions column for the transaction, you’ll see an icon that looks like this:

You’ll click that icon, then on the next page you’ll input the promotion code.

The support post ‘Adding promotion code to a manually added ticket’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 10 months, 1 week ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!