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Adding promotion code to a manually added ticket

Posted: October 7, 2019 at 5:53 am


October 7, 2019 at 5:53 am

We’ve got a situation where some manual registrations have been created for delegates who should have be free but rather than use a promotion code, they were marked as “paid -other”. These should not be paid. I have deleted the transaction but am struggling to find out how to add a promomtion code to this registration. How can I add them once a registration has already been created? is it possible or does it need to be done when the booking is made?


  • Support Staff

October 7, 2019 at 7:04 am


After the registration is created, you go to Event Espresso > Transactions and find the related transaction. Then, under the actions column for the transaction, you’ll see an icon that looks like this:

You’ll click that icon, then on the next page you’ll input the promotion code.

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Updated by  Josh 1 week, 2 days ago ago

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