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Brent Ridenour
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October 20, 2014 at 11:33 am
I have already added Event Espresso to our wordpress site sidney.apexsportszone.com and it is working great.
I would like to add it to the other half of our site, which is lima.apexsportszone.com
What exactly do I need to do? Currently Event Espresso is deactivated on the Lima.Apex site. Should I just click activate or will I need to re-download it?
I will need to purchase another license correct? Does that mean I need to create a different Event Espresso account as well?
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Lorenzo Orlando Caum
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October 20, 2014 at 12:08 pm
Hi Brent,
We do not limit the sites that you can install Event Espresso 4 on. However, we will only provide support for the activated sites on your Event Espresso account.
For example, since you have one support license key, then we could only support one of your sites.
You can contact the sales team to get pricing on an additional support license key:
sales [at] eventespresso.com
—
Lorenzo
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Brent Ridenour
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October 22, 2014 at 11:42 am
I bought a new license and I have everything set up on the new site.
My only issue is when I go to view the event, the form does not come up.
Here is a link to the page:
http://lima.apexsportszone.com/event-registration-2/?ee=1
Is there a reason why my form is not coming up?
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Josh
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October 22, 2014 at 11:56 am
Hi Brent,
I think that’s happening because there’s a redirect set up for that page. Can you try adding the shortcode to a new page, and point the Main Registration page setting to the new page?
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Brent Ridenour
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October 22, 2014 at 1:05 pm
We have three sites:
apexsportszone.com
lima.apexsportszone.com
sidney.apexsportszone.com
We installed EE onto the Sidney site and it is working perfectly.
We are trying to install it on the Lima site and continue to get the Relay Response URL error message 14.
We have the Sidney Return URL going to sidney.apexsportszone.com/thank_you. We have the Lima Return URL going to lima.apexsportszone.com/thank_you. But it’s not working.
Can you help?
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Josh
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October 22, 2014 at 1:19 pm
Hi Brent,
Can you follow the help we gave you for the same issues earlier? You reported the same error here:
https://eventespresso.com/topic/authorize-net-debug-mode-is-turned-on-message/#post-122847
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Brent Ridenour
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October 22, 2014 at 2:25 pm
Yes, the problem was we had multiple pages with the Thank You URL.
Same problem as last time. Thanks!
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