Support

January 10, 2020 at 4:22 am

Hi there,

Yes, you can add an email directly to the templates.

Shortcodes are recommended as if you make a change to the email address you then need to edit each and even instance that you have used it, if you used a shortcode to pull a value, you change that value and all the shortcodes use it.

CC: [CO_EMAIL][ESPRESSO_ADMIN_EMAIL] first.lastname@domain.org

Note that you’ll need to separate those emails out, usually using a comma although it depends on your mail server (more use comma):

CC: [CO_EMAIL],[ESPRESSO_ADMIN_EMAIL],first.lastname@domain.org

January 14, 2020 at 3:19 am

[CO_EMAIL][ESPRESSO_ADMIN_EMAIL], first.last@domain.org,

Is different from my reply and wont work.

Separate each email/shortcode with a comma as shown in my reply above:

https://eventespresso.com/topic/adding-additional-email-to-registration-notification/?view=all#post-305112

January 14, 2020 at 4:30 am

You’re most welcome 🙂

The above is an easy thing to miss but your mail server needs some way to split out the email addresses passed to it, most use a comma (as your appears to).

To give a quick explanation of the above:

[CO_EMAIL][ESPRESSO_ADMIN_EMAIL], first.last@domain.org,

Would parse to something like:

company@domain.comcompany@domain.com, first.last@domain.org,

You mail server is going to look at that first section of text and have no idea what it means, so will fail/throw an error.

[CO_EMAIL],[ESPRESSO_ADMIN_EMAIL],first.lastname@domain.org

Parses to something like:

company@domain.com, company@domain.com, first.lastname@domain.org

Your mail server can now see each individual email 🙂