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Add to cart not working

Posted: February 8, 2019 at 8:18 am


February 8, 2019 at 8:18 am

When i add the event to cart it shows the add to cart popup, when i go to cart page nothing was added there. But when i login to wp-admin and go to cart page. Then it’s working fine.


  • Support Staff

February 8, 2019 at 10:09 am


The reason the cart is broken when you’re logged out of the site is because of caching. (The caching on your site is deactivated for you when you’re logged in)

Since it appears your site is hosted on WPEngine, you can follow this guide that has instructions for contacting WPEngine support to request cache exclusions:


February 8, 2019 at 10:21 am

Thanks Josh.
But i want to show the tickets in cart without login.


  • Support Staff

February 8, 2019 at 10:25 am

Of course. To allow that to happen you will need to contact WPEngine support and ask them to add the cache exclusions for your check out pages.

The support post ‘Add to cart not working’ is closed to new replies.

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 1 year ago ago

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