Support

Home Forums Event Espresso Premium Add to cart not working 4

Add to cart not working 4

Posted: February 8, 2019 at 8:18 am

Viewing 3 reply threads


SCLFCCA

February 8, 2019 at 8:18 am

When i add the event to cart it shows the add to cart popup, when i go to cart page nothing was added there. But when i login to wp-admin and go to cart page. Then it’s working fine.

https://www.sclfcca.com/registration-checkout/?event_cart=view#checkout


Josh

  • Support Staff

February 8, 2019 at 10:09 am

Hi,

The reason the cart is broken when you’re logged out of the site is because of caching. (The caching on your site is deactivated for you when you’re logged in)

Since it appears your site is hosted on WPEngine, you can follow this guide that has instructions for contacting WPEngine support to request cache exclusions:

https://eventespresso.com/wiki/setup-wpengine-hosting-event-espresso/


SCLFCCA

February 8, 2019 at 10:21 am

Thanks Josh.
But i want to show the tickets in cart without login.


Josh

  • Support Staff

February 8, 2019 at 10:25 am

Of course. To allow that to happen you will need to contact WPEngine support and ask them to add the cache exclusions for your check out pages.

Viewing 3 reply threads

The support post ‘Add to cart not working 4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso