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Add to Cart link not working

Posted: October 18, 2012 at 11:37 am

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Allan Smee

October 18, 2012 at 11:37 am

Hi a bit of newbie question I have create a multi reg event and added cart as per documentation but I am getting this result

enter image description here

When I click on the register for this event I get taken to this page

enter image description here

I am unable to enter any details.

It is a clean install and EE is the only plugins running

Here is a link to the site

Any help would be appreciated

Allan

  • This topic was modified 12 years, 1 month ago by Allan Smee.
  • This topic was modified 12 years, 1 month ago by Allan Smee.


Josh

  • Support Staff

October 18, 2012 at 12:47 pm

Hi Allan,

What is the Event Status set to?


Allan Smee

October 18, 2012 at 1:30 pm

Hi the event status is set to open

Here is what I have got
enter image description here

I have got the events to work ok without the cart link but need multi reg for volume discounting

Hope this helps (by the way very nice plug in)


Josh

  • Support Staff

October 18, 2012 at 2:14 pm

I’ll need to do some further investigating in order to find out what is causing this.
Can you send WordPress admin level log in credentials and FTP credentials via the contact form on this page: https://eventespresso.com/contact/

Please select the “I am sending login info as requested” department form.


Josh

  • Support Staff

October 18, 2012 at 3:16 pm

Hi Allan,

It turns out the Volume Discounts add-on was active, but not fully configured. No event categories were selected to assign the volume discounts to apply to. Since there are not any categories set up yet here, selecting “All Categories” made it work for now.


Allan Smee

October 18, 2012 at 4:46 pm

Hi Thanks for that and the quick response

Allan

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