Support

May 30, 2013 at 9:00 am

One other thing that would be really helpful is if you have any information about the browser/OS that the user who reported the issue was using. This may help narrow down the issue.

May 30, 2013 at 9:28 am

I’d agree that if this is all happening on the same network or computer then it wouldn’t be the browser but rather the computer or network that’s causing the issue.

May 30, 2013 at 9:48 am

There really isn’t anything we can fix here if we can’t reproduce the problem. What I would suggest is enable the registration forms for the events where people are trying to register and they can’t register via the Add to Cart feature. This way the folks on the locked down networks will be able to register.

May 30, 2013 at 10:31 am

It’s within each event. So if you go into to edit an event and look under “Event Options” there’s a Yes/No option labeled: Display registration form?. It looks like right now the events are all set to not display the registration form.

June 12, 2013 at 6:45 pm

Hi there,

Can you post a link to the page where the add to cart button spins so we can investigate?

June 13, 2013 at 9:05 am

@raptorreasearchfoundation

Here is the error that I’m seeing in the Web inspector that would apply here:

XMLHttpRequest cannot load http://raptorresearchfoundation.org/wp-admin/admin-ajax.php. Origin http://www.raptorresearchfoundation.org is not allowed by Access-Control-Allow-Origin.

I think if you can drop the www. from the site’s URL that should help or add www. so the two match. You should be able to adjust this in the WordPress Settings>General and make sure the WordPress address (URL) and Blog address (URL) match.

June 13, 2013 at 9:38 am

Hi @jfarquhar,

The above suggestion wasn’t suggested for your site. I checked the URL and it appears the issue is with this block of code that was added near the bottom of the page:

 <div id="ads">
        		<script>
            $(function(){
      $("#slideads").slides({
Uncaught TypeError: Object [object Object] has no method 'slides'
        preload: true,
        play: 6000,
        pause: 1500,
        hoverPause: false,
		effect: 'fade',
		crossfade: true,
		generatePagination: false,
		generateNextPrev: false
      });
            });
        </script>

If you replace where it says $ with jQuery that should fix the issue you’re having. What it’s trying to do is load up jQuery as the $, which isn’t compatible with WordPress.

June 13, 2013 at 1:30 pm

Hi Jay,

You need to use jQuery in safe mode. Here is instruction on how to do that:

https://eventespresso.com/2012/08/using-jquery-in-safe-mode/