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Add to cart button does not work in Safari

Posted: October 25, 2012 at 12:05 pm

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Travis Totz

October 25, 2012 at 12:05 pm

In safari when I use the “Add to Cart” button, it does not update my shopping cart.

It does not work on the event expresso demo either, https://eventespresso.com/testdrive/


Josh

  • Support Staff

October 25, 2012 at 2:56 pm

Hi Travis,

It’s working on the demo in Safari for me. Can you look in Safari>Preferences>Security and check to see if “Enable JavaScript” is checked?


Travis Totz

October 25, 2012 at 3:03 pm

The button animation works fine for me, its when you add something to your cart, and click view cart, it gives you this text, “‘It looks like you are attempting to refresh a page after completing your registration or your cart is empty. Please go to the events page and try again.”


Josh

  • Support Staff

October 25, 2012 at 5:10 pm

Hi Travis, I’ve tested and re-tested our testdrive site in Safari on the MacOSX mountain lion and the cart process is working as expected. Can you visit this link: http://supportdetails.com/ and post your browser details so we can investigate further? You might also try clearing your browser’s cache and trying again too.


Travis Totz

October 26, 2012 at 7:40 am

My Safari was blocking cookies, issue resolved. Thanks.

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